Curriculum Vitae
CAREER HISTORY:
Sept.�98 to Present: SUPPORT COORDINATOR
OpenLink Software. Croydon, London.
Duties:
� Coordination of support calls within the support department and liaison between customers and staff.
� First line support role of customers using OpenLink ODBC drivers.
� Handling of year 2000 compliance project by answering customer queries, participating in research and testing of drivers.
� Handling renewals of Support and Maintenance licenses.
� Assisting development teams with software testing and design, research and development.
July �98 to Sept.�98 TRAINEE NETWORK ADMINSTRATOR
Project Management International Ltd. London
Taken as an Information Technology placement from my university.
Duties:
� Support and management of Windows NT and Microsoft Exchange SERVERS.
� Development of backup system for both of the Servers and managing it.
� Software and Hardware support to users especially Microsoft Office '97, Microsoft Outlook & word.
� Design of Network and checking of cabling
� Documentation of procedures and tasks carried out.
Jun �95 to Jul �98 ADMINSTRATOR/ COMPUTER OPERATOR.
WHSmith News Wholesale, 4 Peterwood Way, Off Beddington Farm Road. Croydon. CR0 4UQ.
Nov �94 to Feb�95 RESEARCH ASSISTANT
Makerere University, Chemistry Department
EDUCATION:
Sept�96 to June�99 MSc. Scientific Computing and IT
Southbank University
Subjects: Scientific Data Acquisition and Control, Modern Computing Systems, C++(OOP and OOD), Graphics and Image Processing, Numerical Methods, Simulation and Modeling, Advanced Computer Graphics, Computer-Aided Analytical Instrumentation and Scientific Computing in Society.
June 1994 B.Sc. Chemistry & Biochemistry 2:ii
Makerere university
March �90 A-level Certificate Makerere College School
Mathematics, Physics, Chemistry and General Paper(credit)
Rhoda Y. Alex